The perfect plan for your business

The perfect plan for your business

  • /month (billed annually)

    Solo plan plus
    • Send proposals in bulk
    • Renew single proposals
    • Set up assistance included
    • Custom brochure design included in set-up
    Core plan plus
    • 2 e-signatures
    • Renew proposals in bulk
    • Add videos & landing pages to proposals
    • Custom domain on links
    • Custom email branding
    • Proposal expiry dates
    • Lead & client forms
    • More integrations, like Zapier, XPM, Karbon & more
    • Support response within 4 hours
    Pro plan plus
    • 10 e-signatures
    • Proposal reviews
    • Proposal approvals
    • Deals pipeline management
    • Custom reporting via API

    • Priority support with 1-hour response time
    • 1 e-signature per proposal
    • Email & in-app support
  • Solo

    For solopreneurs with under $150k in annual revenue*

    $39 /month (billed annually)

    Solo plan plus
    • Send proposals in bulk
    • Renew single proposals
    • Set up assistance included
    • Custom brochure design included in set-up
    Core plan plus
    • 2 e-signatures
    • Renew proposals in bulk
    • Add videos & landing pages to proposals
    • Custom domain on links
    • Custom email branding
    • Proposal expiry dates
    • Lead & client forms
    • More integrations, like Zapier, XPM, Karbon & more
    • Support response within 4 hours
    Pro plan plus
    • 10 e-signatures
    • Proposal reviews
    • Proposal approvals
    • Deals pipeline management
    • Custom reporting via API

    • Priority support with 1-hour response time
    • 1 e-signature per proposal
    • Email & in-app support
    • 20 active clients
    • 1 users
    • 1 e-signature per proposal
    • Email & in-app support
    Active clients with signed agreements
    20
    Cost per additional active client (over plan inclusion)
    +$7

Custom enterprise pricing available

For larger businesses needing advanced scalability and flexibility, we’ll tailor Ignition to fit your needs.
Contact sales

Tailor your plan with our flexible add-ons

Included in your free trial.

  • Deals pipeline

    Add on
  • Online forms

    Add on
  • Price insights

    Add on

    Price your services with confidence

    $349 $399 billed annually

    Get AI-powered price insights tailored to your business, built on real proposal data.

    • Get 200 price insights  
    • Tailored price benchmarks
    • Tailored price suggestions
    • Price reasoning details
  • Price insights

    Add on

What customers say about us

  • /month (billed annually) Save %

  • Solo

    For solopreneurs with under $150k in annual revenue*

    $39 /month (billed annually) Save % (billed annually) Save 20%

    Active clients with signed agreements
    20
    Cost per additional active client (over plan inclusion)
    +$7
All prices are in AUD and exclude tax. Plans and pricing effective from 6 May 2025. *Eligibility criteria apply All prices are in CAD and exclude tax. Plans and pricing effective from 6 May 2025. *Eligibility criteria apply All prices are in GBP and exclude tax. Plans and pricing effective from 6 May 2025. *Eligibility criteria apply All prices are in NZD and exclude tax. Plans and pricing effective from 6 May 2025. *Eligibility criteria apply All prices are in USD and exclude tax. Plans and pricing effective from 6 May 2025. *Eligibility criteria apply All prices are in USD and exclude tax. Plans and pricing effective from 6 May 2025. *Eligibility criteria apply All prices are in USD and exclude tax. Plans effective from 6 May 2025. *Eligibility criteria apply

Frequently Asked Questions

The Solo plan is designed specifically for solopreneurs running a professional services business, and is restricted to one Ignition user license.

To qualify for the Solo plan, your business must earn less than $150,000 in annual revenue. Upon sign up, you’ll also need to connect your Xero or QuickBooks Online accounting software to Ignition, and enable payments.

An active client is someone that has accepted a proposal with Ignition for any given month and still has an active service within its contracted period. Most commonly an active client will represent a single business, legal entity or person.

During your free 14-day trial, you’ll have access to all listed features regardless of the plan, including payments. You can collect up to $10,000 in payments with zero fees during the trial period. 
 

Once your trial expires, you’ll need to subscribe to an Ignition plan to continue using Ignition. Access to specific features will be dependent on your plan.

You can collect up to $10,000 in payments with zero fees during the trial period. 

Once you reach the $10,000 mark, payment processing will pause until you upgrade to a paid plan.

If you don’t reach the threshold but subscribe to an Ignition plan, you’ll have 30 days from payment set-up to enjoy zero transaction fees.

For example, if you set up payments on day 7 of your trial, and sign up to Ignition on the day your 14 day trial expires, you’ll still have 23 days to make use of the zero-fees until you reach $10k in payment collections.

You can upgrade your account by entering your credit card at any time during your trial. If you do reach the end of your trial, your account will be put on hold until you enter payment details (or decide to cancel). While your account is on hold no data is deleted and any previously sent proposals can still be accepted by your clients but they will not generate invoices or deploy workflows. Invoice generation will resume for any active clients once you subscribe to a plan. However, you will need to generate any missed invoices and workflows manually.

If you subscribe to a plan during your free trial period, you’ll be charged immediately for the subscription fee plus tax (minus any discounts if applicable). Your subscription will start right away and your trial will end.

Your subscription fee will also be collected immediately when you subscribe to a plan after your trial expires.

Your subscription will renew automatically by charging the payment method on file until you cancel. You may cancel at any time prior to the next billing cycle.

You'll have the option to upgrade to a higher plan or pay the additional per-client, per-month fee. If you choose to upgrade halfway through a billing cycle, the current month will be prorated.

Your plan will not downgrade automatically. If you subscribe to a plan and your active clients reach higher than the maximum permitted, you'll have the option to pay a fee per additional client (per month), or you'll have the option to upgrade to the next plan when it makes sense to. Your plan will stay at the upgraded plan even if it falls below the bracket. You can downgrade your plan in Subscription & Billing.

If you choose a monthly plan, the subscription fee will be collected in advance and all future subscription fees will be automatically collected on your subscription anniversary date each month. If you decide to cancel your monthly plan, you can do so any time before your next monthly subscription anniversary date. Billing will cease on the next anniversary date. Please note, there are no refunds for any unused periods.

 

If you choose an annual plan, the subscription fee will be collected for 12 months in advance, and all future annual subscription fees will be automatically collected on your subscription anniversary date each year. Please note that if you are using payments, you will be charged payment transaction fees on a monthly basis regardless of whether you are on a monthly or annual subscription.


If you decide to cancel your annual plan, you can do so any time before your annual subscription anniversary date. Given that the annual plan provides you with a discounted subscription rate, no refunds are provided for any remaining months, should you cancel your account within your 12 month period.


If you have more active clients in your account than your plan allows, your additional per-client, per-month fees will be collected in arrears at the end of each month.

No - payment transaction fees are charged on a monthly basis regardless of whether you are on a monthly or annual subscription. You'll be charged the current payment rates offered at the time.

No, a client only counts toward your plan's quota once they have accepted a proposal that has been created through Ignition.

For transactions of $3,000 or more, we charge an additional 0.3% fee on the portion of the transaction above the $3,000 threshold. For example, a $5,000 payment would incur the following fees:
Transaction fee (1% + $0.30) on $3,000 capped at $5 = $5
Additional fee (0.3%) on $2,000 = $6
Total fees = $11

No. When you import clients they are imported as a lead status. You will only be billed for active clients (see above).
You can create as many proposals for a single client as you like and that client will only count toward your active client quota once.
Yes - while every client and use case can be unique, our team can help you transition all your existing clients to Ignition. This will enable you to standardize how you engage your clients, streamline your processes and gain insights around your business metrics to make strategic decisions.
We are happy to work with large companies and departments and arrange volume pricing. Email info@ignitionapp.com with a description of your business and we can look at options for you.

Frequently Asked Questions

The Solo plan is designed specifically for solopreneurs running a professional services business, and is restricted to one Ignition user license.

Frequently Asked Questions

The Solo plan is designed specifically for solopreneurs running a professional services business, and is restricted to one Ignition user license.

To qualify for the Solo plan, your business must earn less than $150,000 in annual revenue. Upon sign up, you’ll also need to connect your Xero or QuickBooks Online accounting software to Ignition, and enable payments.

An active client is someone that has accepted a proposal with Ignition for any given month and still has an active service within its contracted period. Most commonly an active client will represent a single business, legal entity or person.

During your free 14-day trial, you’ll have access to all listed features regardless of the plan, including payments. You can collect up to $10,000 in payments with zero fees during the trial period. 
 

Once your trial expires, you’ll need to subscribe to an Ignition plan to continue using Ignition. Access to specific features will be dependent on your plan.

You can collect up to $10,000 in payments with zero fees during the trial period. 

Once you reach the $10,000 mark, payment processing will pause until you upgrade to a paid plan.

If you don’t reach the threshold but subscribe to an Ignition plan, you’ll have 30 days from payment set-up to enjoy zero transaction fees.

For example, if you set up payments on day 7 of your trial, and sign up to Ignition on the day your 14 day trial expires, you’ll still have 23 days to make use of the zero-fees until you reach $10k in payment collections.

You can upgrade your account by entering your credit card at any time during your trial. If you do reach the end of your trial, your account will be put on hold until you enter payment details (or decide to cancel). While your account is on hold no data is deleted and any previously sent proposals can still be accepted by your clients but they will not generate invoices or deploy workflows. Invoice generation will resume for any active clients once you subscribe to a plan. However, you will need to generate any missed invoices and workflows manually.

If you subscribe to a plan during your free trial period, you’ll be charged immediately for the subscription fee plus tax (minus any discounts if applicable). Your subscription will start right away and your trial will end.

Your subscription fee will also be collected immediately when you subscribe to a plan after your trial expires.

Your subscription will renew automatically by charging the payment method on file until you cancel. You may cancel at any time prior to the next billing cycle.

You'll have the option to upgrade to a higher plan or pay the additional per-client, per-month fee. If you choose to upgrade halfway through a billing cycle, the current month will be prorated.

Your plan will not downgrade automatically. If you subscribe to a plan and your active clients reach higher than the maximum permitted, you'll have the option to pay a fee per additional client (per month), or you'll have the option to upgrade to the next plan when it makes sense to. Your plan will stay at the upgraded plan even if it falls below the bracket. You can downgrade your plan in Subscription & Billing.

If you choose a monthly plan, the subscription fee will be collected in advance and all future subscription fees will be automatically collected on your subscription anniversary date each month. If you decide to cancel your monthly plan, you can do so any time before your next monthly subscription anniversary date. Billing will cease on the next anniversary date. Please note, there are no refunds for any unused periods.

 

If you choose an annual plan, the subscription fee will be collected for 12 months in advance, and all future annual subscription fees will be automatically collected on your subscription anniversary date each year. Please note that if you are using payments, you will be charged payment transaction fees on a monthly basis regardless of whether you are on a monthly or annual subscription.


If you decide to cancel your annual plan, you can do so any time before your annual subscription anniversary date. Given that the annual plan provides you with a discounted subscription rate, no refunds are provided for any remaining months, should you cancel your account within your 12 month period.


If you have more active clients in your account than your plan allows, your additional per-client, per-month fees will be collected in arrears at the end of each month.

No - payment transaction fees are charged on a monthly basis regardless of whether you are on a monthly or annual subscription. You'll be charged the current payment rates offered at the time.

No, a client only counts toward your plan's quota once they have accepted a proposal that has been created through Ignition.

For transactions of $3,000 or more, we charge an additional 0.3% fee on the portion of the transaction above the $3,000 threshold. For example, a $5,000 payment would incur the following fees:
Transaction fee (1% + $0.30) on $3,000 capped at $5 = $5
Additional fee (0.3%) on $2,000 = $6
Total fees = $11

No. When you import clients they are imported as a lead status. You will only be billed for active clients (see above).
You can create as many proposals for a single client as you like and that client will only count toward your active client quota once.
Yes - while every client and use case can be unique, our team can help you transition all your existing clients to Ignition. This will enable you to standardize how you engage your clients, streamline your processes and gain insights around your business metrics to make strategic decisions.
We are happy to work with large companies and departments and arrange volume pricing. Email info@ignitionapp.com with a description of your business and we can look at options for you.

Frequently Asked Questions

The Solo plan is designed specifically for solopreneurs running a professional services business, and is restricted to one Ignition user license.

To qualify for the Solo plan, your business must earn less than $200,000 in annual revenue. Upon sign up, you’ll also need to connect your Xero, MYOB or QuickBooks Online accounting software to Ignition, and enable payments.

An active client is someone that has accepted a proposal with Ignition for any given month and still has an active service within its contracted period. Most commonly an active client will represent a single business, legal entity or person.

During your free 14-day trial, you’ll have access to all listed features regardless of the plan, including payments. You can collect up to $10,000 in payments with zero fees during the trial period. 
 

Once your trial expires, you’ll need to subscribe to an Ignition plan to continue using Ignition. Access to specific features will be dependent on your plan.

You can collect up to $10,000 in payments with zero fees during the trial period. 

Once you reach the $10,000 mark, payment processing will pause until you upgrade to a paid plan.

If you don’t reach the threshold but subscribe to an Ignition plan, you’ll have 30 days from payment set-up to enjoy zero transaction fees.

For example, if you set up payments on day 7 of your trial, and sign up to Ignition on the day your 14 day trial expires, you’ll still have 23 days to make use of the zero-fees until you reach $10k in payment collections.

You can upgrade your account by entering your credit card at any time during your trial. If you do reach the end of your trial, your account will be put on hold until you enter payment details (or decide to cancel). While your account is on hold no data is deleted and any previously sent proposals can still be accepted by your clients but they will not generate invoices or deploy workflows. Invoice generation will resume for any active clients once you subscribe to a plan. However, you will need to generate any missed invoices and workflows manually.

If you subscribe to a plan during your free trial period, you’ll be charged immediately for the subscription fee plus tax (minus any discounts if applicable). Your subscription will start right away and your trial will end.

Your subscription fee will also be collected immediately when you subscribe to a plan after your trial expires.

Your subscription will renew automatically by charging the payment method on file until you cancel. You may cancel at any time prior to the next billing cycle.

Your plan will not downgrade automatically. If you subscribe to a plan and your active clients reach higher than the maximum permitted, you'll have the option to pay a fee per additional client (per month), or you'll have the option to upgrade to the next plan when it makes sense to. Your plan will stay at the upgraded plan even if it falls below the bracket. You can downgrade your plan in Subscription & Billing.

If you choose a monthly plan, the subscription fee will be collected in advance and all future subscription fees will be automatically collected on your subscription anniversary date each month. If you decide to cancel your monthly plan, you can do so any time before your next monthly subscription anniversary date. Billing will cease on the next anniversary date. Please note, there are no refunds for any unused periods.

 

If you choose an annual plan, the subscription fee will be collected for 12 months in advance, and all future annual subscription fees will be automatically collected on your subscription anniversary date each year. Please note that if you are using payments, you will be charged payment transaction fees on a monthly basis regardless of whether you are on a monthly or annual subscription.


If you decide to cancel your annual plan, you can do so any time before your annual subscription anniversary date. Given that the annual plan provides you with a discounted subscription rate, no refunds are provided for any remaining months, should you cancel your account within your 12 month period.


If you have more active clients in your account than your plan allows, your additional per-client, per-month fees will be collected in arrears at the end of each month.

No - payment transaction fees are charged on a monthly basis regardless of whether you are on a monthly or annual subscription. You'll be charged the current payment rates offered at the time.

No, a client only counts toward your plan's quota once they have accepted a proposal that has been created through Ignition.

For transactions of $3,000 or more, we charge an additional 0.3% fee on the portion of the transaction above the $3,000 threshold. For example, a $5,000 payment would incur the following fees:
Transaction fee (1% + $0.30) on $3,000 capped at $5 = $5
Additional fee (0.3%) on $2,000 = $6
Total fees = $11

You'll have the option to upgrade to a higher plan or pay the additional per-client, per-month fee. If you choose to upgrade halfway through a billing cycle, the current month will be prorated.
No. When you import clients they are imported as a lead status. You will only be billed for active clients (see above).
You can create as many proposals for a single client as you like and that client will only count toward your active client quota once.
Yes - while every client and use case can be unique, our team can help you transition all your existing clients to Ignition. This will enable you to standardize how you engage your clients, streamline your processes and gain insights around your business metrics to make strategic decisions.
We are happy to work with large companies and departments and arrange volume pricing. Email info@ignitionapp.com with a description of your business and we can look at options for you.

Frequently Asked Questions

The Solo plan is designed specifically for solopreneurs running a professional services business, and is restricted to one Ignition user license.

To qualify for the Solo plan, your business must earn less than $200,000 in annual revenue. Upon sign up, you’ll also need to connect your Xero, MYOB or QuickBooks Online accounting software to Ignition, and enable payments.

An active client is someone that has accepted a proposal with Ignition for any given month and still has an active service within its contracted period. Most commonly an active client will represent a single business, legal entity or person.

During your free 14-day trial, you’ll have access to all listed features regardless of the plan, including payments. You can collect up to $10,000 in payments with zero fees during the trial period. 
 

Once your trial expires, you’ll need to subscribe to an Ignition plan to continue using Ignition. Access to specific features will be dependent on your plan.

You can collect up to $10,000 in payments with zero fees during the trial period. 

Once you reach the $10,000 mark, payment processing will pause until you upgrade to a paid plan.

If you don’t reach the threshold but subscribe to an Ignition plan, you’ll have 30 days from payment set-up to enjoy zero transaction fees.

For example, if you set up payments on day 7 of your trial, and sign up to Ignition on the day your 14 day trial expires, you’ll still have 23 days to make use of the zero-fees until you reach $10k in payment collections.

You can upgrade your account by entering your credit card at any time during your trial. If you do reach the end of your trial, your account will be put on hold until you enter payment details (or decide to cancel). While your account is on hold no data is deleted and any previously sent proposals can still be accepted by your clients but they will not generate invoices or deploy workflows. Invoice generation will resume for any active clients once you subscribe to a plan. However, you will need to generate any missed invoices and workflows manually.

If you subscribe to a plan during your free trial period, you’ll be charged immediately for the subscription fee plus tax (minus any discounts if applicable). Your subscription will start right away and your trial will end.

Your subscription fee will also be collected immediately when you subscribe to a plan after your trial expires.

Your subscription will renew automatically by charging the payment method on file until you cancel. You may cancel at any time prior to the next billing cycle.

Your plan will not downgrade automatically. If you subscribe to a plan and your active clients reach higher than the maximum permitted, you'll have the option to pay a fee per additional client (per month), or you'll have the option to upgrade to the next plan when it makes sense to. Your plan will stay at the upgraded plan even if it falls below the bracket. You can downgrade your plan in Subscription & Billing.

If you choose a monthly plan, the subscription fee will be collected in advance and all future subscription fees will be automatically collected on your subscription anniversary date each month. If you decide to cancel your monthly plan, you can do so any time before your next monthly subscription anniversary date. Billing will cease on the next anniversary date. Please note, there are no refunds for any unused periods.

 

If you choose an annual plan, the subscription fee will be collected for 12 months in advance, and all future annual subscription fees will be automatically collected on your subscription anniversary date each year. Please note that if you are using payments, you will be charged payment transaction fees on a monthly basis regardless of whether you are on a monthly or annual subscription.


If you decide to cancel your annual plan, you can do so any time before your annual subscription anniversary date. Given that the annual plan provides you with a discounted subscription rate, no refunds are provided for any remaining months, should you cancel your account within your 12 month period.


If you have more active clients in your account than your plan allows, your additional per-client, per-month fees will be collected in arrears at the end of each month.

No - payment transaction fees are charged on a monthly basis regardless of whether you are on a monthly or annual subscription. You'll be charged the current payment rates offered at the time.

No, a client only counts toward your plan's quota once they have accepted a proposal that has been created through Ignition.

For transactions of $3,000 or more, we charge an additional 0.3% fee on the portion of the transaction above the $3,000 threshold. For example, a $5,000 payment would incur the following fees:
Transaction fee (1% + $0.30) on $3,000 capped at $5 = $5
Additional fee (0.3%) on $2,000 = $6
Total fees = $11

You'll have the option to upgrade to a higher plan or pay the additional per-client, per-month fee. If you choose to upgrade halfway through a billing cycle, the current month will be prorated.
No. When you import clients they are imported as a lead status. You will only be billed for active clients (see above).
You can create as many proposals for a single client as you like and that client will only count toward your active client quota once.
Yes - while every client and use case can be unique, our team can help you transition all your existing clients to Ignition. This will enable you to standardize how you engage your clients, streamline your processes and gain insights around your business metrics to make strategic decisions.
We are happy to work with large companies and departments and arrange volume pricing. Email info@ignitionapp.com with a description of your business and we can look at options for you.

Frequently Asked Questions

The Solo plan is designed specifically for solopreneurs running a professional services business, and is restricted to one Ignition user license.

To qualify for the Solo plan, your business must earn less than £115,000 in annual revenue. Upon sign up, you’ll also need to connect your Xero or QuickBooks Online accounting software to Ignition, and enable payments.

An active client is someone that has accepted a proposal with Ignition for any given month and still has an active service within its contracted period. Most commonly an active client will represent a single business, legal entity or person.

During your free 14-day trial, you’ll have access to all listed features regardless of the plan, including payments. You can collect up to £6,000 in payments with zero fees during the trial period. 
 

Once your trial expires, you’ll need to subscribe to an Ignition plan to continue using Ignition. Access to specific features will be dependent on your plan.

You can collect up to £6,000 in payments with zero fees during the trial period. 

Once you reach the £6,000 mark, payment processing will pause until you upgrade to a paid plan.

If you don’t reach the threshold but subscribe to an Ignition plan, you’ll have 30 days from payment set-up to enjoy zero transaction fees.

For example, if you set up payments on day 7 of your trial, and sign up to Ignition on the day your 14 day trial expires, you’ll still have 23 days to make use of the zero-fees until you reach £6k in payment collections.

You can upgrade your account by entering your credit card at any time during your trial. If you do reach the end of your trial, your account will be put on hold until you enter payment details (or decide to cancel). While your account is on hold no data is deleted and any previously sent proposals can still be accepted by your clients but they will not generate invoices or deploy workflows. Invoice generation will resume for any active clients once you subscribe to a plan. However, you will need to generate any missed invoices and workflows manually.

If you subscribe to a plan during your free trial period, you’ll be charged immediately for the subscription fee plus tax (minus any discounts if applicable). Your subscription will start right away and your trial will end.

Your subscription fee will also be collected immediately when you subscribe to a plan after your trial expires.

Your subscription will renew automatically by charging the payment method on file until you cancel. You may cancel at any time prior to the next billing cycle.

Your plan will not downgrade automatically. If you subscribe to a plan and your active clients reach higher than the maximum permitted, you'll have the option to pay a fee per additional client (per month), or you'll have the option to upgrade to the next plan when it makes sense to. Your plan will stay at the upgraded plan even if it falls below the bracket. You can downgrade your plan in Subscription & Billing.

If you choose a monthly plan, the subscription fee will be collected in advance and all future subscription fees will be automatically collected on your subscription anniversary date each month. If you decide to cancel your monthly plan, you can do so any time before your next monthly subscription anniversary date. Billing will cease on the next anniversary date. Please note, there are no refunds for any unused periods.

 

If you choose an annual plan, the subscription fee will be collected for 12 months in advance, and all future annual subscription fees will be automatically collected on your subscription anniversary date each year. Please note that if you are using payments, you will be charged payment transaction fees on a monthly basis regardless of whether you are on a monthly or annual subscription.


If you decide to cancel your annual plan, you can do so any time before your annual subscription anniversary date. Given that the annual plan provides you with a discounted subscription rate, no refunds are provided for any remaining months, should you cancel your account within your 12 month period.


If you have more active clients in your account than your plan allows, your additional per-client, per-month fees will be collected in arrears at the end of each month.

No - payment transaction fees are charged on a monthly basis regardless of whether you are on a monthly or annual subscription. You'll be charged the current payment rates offered at the time.

No, a client only counts toward your plan's quota once they have accepted a proposal that has been created through Ignition.

For transactions of £2,000 or more, we charge an additional 0.3% fee on the portion of the transaction above the £2,000 threshold. For example, a £5,000 payment would incur the following fees:

  • Transaction fee 1% + £0.30 capped at £4 = £4
  • Additional fee (0.3%) on £3,000 = £9
  • Total fees = £13
You'll have the option to upgrade to a higher plan or pay the additional per-client, per-month fee. If you choose to upgrade halfway through a billing cycle, the current month will be prorated.
No. When you import clients they are imported as a lead status. You will only be billed for active clients (see above).
You can create as many proposals for a single client as you like and that client will only count toward your active client quota once.
Yes - while every client and use case can be unique, our team can help you transition all your existing clients to Ignition. This will enable you to standardize how you engage your clients, streamline your processes and gain insights around your business metrics to make strategic decisions.
We are happy to work with large companies and departments and arrange volume pricing. Email info@ignitionapp.com with a description of your business and we can look at options for you.

Frequently Asked Questions

The Solo plan is designed specifically for solopreneurs running a professional services business, and is restricted to one Ignition user license.

To qualify for the Solo plan, upon sign up, you’ll also need to connect your Xero or QuickBooks Online accounting software to Ignition.

An active client is someone that has accepted a proposal with Ignition for any given month and still has an active service within its contracted period. Most commonly an active client will represent a single business, legal entity or person.

During your free 14-day trial, you’ll have access to all listed features regardless of the plan, except payments. Payments are currently unavailable in South Africa. 


Once your trial expires, you’ll need to subscribe to an Ignition plan to continue using Ignition. Access to specific features will be dependent on your plan.

You can upgrade your account by entering your credit card at any time during your trial. If you do reach the end of your trial, your account will be put on hold until you enter payment details (or decide to cancel). While your account is on hold no data is deleted and any previously sent proposals can still be accepted by your clients but they will not generate invoices or deploy workflows. Invoice generation will resume for any active clients once you subscribe to a plan. However, you will need to generate any missed invoices and workflows manually.

If you subscribe to a plan during your free trial period, you’ll be charged immediately for the subscription fee plus tax (minus any discounts if applicable). Your subscription will start right away and your trial will end.

Your subscription fee will also be collected immediately when you subscribe to a plan after your trial expires.

Your subscription will renew automatically by charging the payment method on file until you cancel. You may cancel at any time prior to the next billing cycle.

Your plan will not downgrade automatically. If you subscribe to a plan and your active clients reach higher than the maximum permitted, you'll have the option to pay a fee per additional client (per month), or you'll have the option to upgrade to the next plan when it makes sense to. Your plan will stay at the upgraded plan even if it falls below the bracket. You can downgrade your plan in Subscription & Billing.

If you choose a monthly plan, the subscription fee will be collected in advance and all future subscription fees will be automatically collected on your subscription anniversary date each month. If you decide to cancel your monthly plan, you can do so any time before your next monthly subscription anniversary date. Billing will cease on the next anniversary date. Please note, there are no refunds for any unused periods.

 

If you choose an annual plan, the subscription fee will be collected for 12 months in advance, and all future annual subscription fees will be automatically collected on your subscription anniversary date each year. Please note that if you are using payments, you will be charged payment transaction fees on a monthly basis regardless of whether you are on a monthly or annual subscription.


If you decide to cancel your annual plan, you can do so any time before your annual subscription anniversary date. Given that the annual plan provides you with a discounted subscription rate, no refunds are provided for any remaining months, should you cancel your account within your 12 month period.


If you have more active clients in your account than your plan allows, your additional per-client, per-month fees will be collected in arrears at the end of each month.

No - payment transaction fees are charged on a monthly basis regardless of whether you are on a monthly or annual subscription. You'll be charged the current payment rates offered at the time.

No, a client only counts toward your plan's quota once they have accepted a proposal that has been created through Ignition.

You'll have the option to upgrade to a higher plan or pay the additional per-client, per-month fee. If you choose to upgrade halfway through a billing cycle, the current month will be prorated.
No. When you import clients they are imported as a lead status. You will only be billed for active clients (see above).
You can create as many proposals for a single client as you like and that client will only count toward your active client quota once.
Yes - while every client and use case can be unique, our team can help you transition all your existing clients to Ignition. This will enable you to standardize how you engage your clients, streamline your processes and gain insights around your business metrics to make strategic decisions.
We are happy to work with large companies and departments and arrange volume pricing. Email info@ignitionapp.com with a description of your business and we can look at options for you.

Spark your business’ success with Ignition

Ignition simplifies agreements, automates billing, and boosts cash flow—letting you focus on clients and growing your business.

No credit card needed to start.

Payments currently unavailable in South Africa

Unfortunately, Ignition doesn't support payments in South Africa, but it's something we're working on in the future.

You'll still be able to engage clients seamlessly with online proposals and automated engagement letters, and run your business on autopilot by connecting apps to Ignition.